Shipping & Returns


Best Way Freight

  • $5.00 per order
  • Any size, anywhere in the USA
  • Default shipping option
  • Standard shipping time is 24 hours to 7 business days
  • We will choose the most efficent method between UPS and USPS to keep shipping cost low.
  • Need it fast? Express shipping is available!

International Shipping

  • Shipping to Canada is $15.00
  • Shipping to any other country outside the USA is $24.00
  • Shipping methods will be Priority Global or Air Post
  • If Air Post is not availible in your country, we will still get the package to you for $24.00
  • International orders average shipping times are 5 to 20 business days.

Rubber Only Shipping

  • $1.00 per order - USA only
  • Rubber only shipping - no other products
  • Unlimited number of rubbers for $1.00 in USA only
  • Shipping times are 2-7 business days

Zeropong Limited Warranty

  • Zeropong guarantees the original purchaser with 30 DAYS free parts and labor in the unlikely event of any product defect caused by material or workmanship.
  • The product should be returned with proof of purchase and the original packaging.
  • The returned product should be freight prepaid and fully insured for one way transit by the Purchaser within the valid warranty period.
  • The product will be repaired, replaced, or refunded at ZeroPong's discretion.
  • The Purchaser will be notified by telephone or e-mail.

No Warranty on the Following:

  • Used Rubber
  • Equipment with physical damage due to mishandling or abuse
  • Wear from normal play
  • Used balls
  • Custom bats or other products made to the customer's specifications.

Return to:

Zeropong Int'l Trading LLC

254 Industrial Dr.

Georgetown SC 29440

USA

Return Documents - Please return the following documents with the products:

  • Proof of purchase
  • Original packaging
  • Purchaser return address and contact telephone number and/or e-mail