Shipping & Returns
Best Way Freight
- $5.00 per order
- Any size, anywhere in the USA
- Default shipping option
- Standard shipping time is 24 hours to 7 business days
- We will choose the most efficent method between UPS and USPS to keep shipping cost low.
- Need it fast? Express shipping is available!
- Shipping to Canada is $15.00
- Shipping to any other country outside the USA is $24.00
- Shipping methods will be Priority Global or Air Post
- If Air Post is not availible in your country, we will still get the package to you for $24.00
- International orders average shipping times are 5 to 20 business days.
Rubber Only Shipping
- $1.00 per order - USA only
- Rubber only shipping - no other products
- Unlimited number of rubbers for $1.00 in USA only
- Shipping times are 2-7 business days
Zeropong Limited Warranty
- Zeropong guarantees the original purchaser with 30 DAYS free parts and labor in the unlikely event of any product defect caused by material or workmanship.
- The product should be returned with proof of purchase and the original packaging.
- The returned product should be freight prepaid and fully insured for one way transit by the Purchaser within the valid warranty period.
- The product will be repaired, replaced, or refunded at ZeroPong's discretion.
- The Purchaser will be notified by telephone or e-mail.
No Warranty on the Following:
- Used Rubber
- Equipment with physical damage due to mishandling or abuse
- Wear from normal play
- Used balls
- Custom bats or other products made to the customer's specifications.
Zeropong Int'l Trading LLC
254 Industrial Dr.
Georgetown SC 29440
Return Documents - Please return the following documents with the products:
- Proof of purchase
- Original packaging
- Purchaser return address and contact telephone number and/or e-mail